ITIL ITIL-4-Foundation Exam | ITIL-4-Foundation Positive Feedback - Help you Prepare ITIL-4-Foundation: ITIL 4 Foundation Exam Exam Easily
ITIL ITIL-4-Foundation Exam | ITIL-4-Foundation Positive Feedback - Help you Prepare ITIL-4-Foundation: ITIL 4 Foundation Exam Exam Easily
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Almost everyone is trying to pass the ITIL 4 Foundation Exam (ITIL-4-Foundation) certification exam to upgrade their CVs and land desired jobs. Every applicant of the ITIL 4 Foundation Exam (ITIL-4-Foundation) exam faces just one problem and that is not finding real and Latest ITIL-4-Foundation Exam Questions. Applicants are always confused about where to buy actual ITIL-4-Foundation Exam Questions and prepare successfully for the ITIL 4 Foundation Exam (ITIL-4-Foundation) exam in a short time.
Obtaining the ITIL 4 Foundation certification is a great way for professionals working in ITSM to demonstrate their knowledge and skills to employers and peers. ITIL 4 Foundation Exam certification is recognized globally and is highly valued by organizations that use ITIL as a framework for their ITSM practices. Additionally, the ITIL 4 Foundation certification is a prerequisite for higher-level ITIL certifications, such as the ITIL 4 Managing Professional and ITIL 4 Strategic Leader certifications.
ITIL 4 Foundation exam consists of 40 multiple-choice questions and has a duration of 60 minutes. The passing score for the exam is 65%, which means you need to answer at least 26 questions correctly to pass. ITIL-4-Foundation Exam can be taken online or at a testing center. The cost of the exam varies depending on your location and the exam delivery method.
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ITIL 4 Foundation Exam Sample Questions (Q491-Q496):
NEW QUESTION # 491
Which phase of problem management includes the regular re-assessment of the effectiveness of workarounds?
- A. Problem identification
- B. Problem analysis
- C. Problem control
- D. Error control
Answer: D
Explanation:
Explanation
Error control also regularly re-assesses the status of known errors that have not been resolved, taking account of the overall impact on customers and/or service availability, and the cost of permanent resolutions, and effectiveness of workarounds
https://www.bmc.com/blogs/itil-problem-management/#:~:text=Error%20control%20also%20regularly%20re,re
NEW QUESTION # 492
What is a definition of a problem?
- A. A cause, or potential cause, of one or more incidents
- B. An unplanned interruption to a service, or reduction in the quality of a service
- C. An incident for which a full resolution is not yet available
- D. Any change of state that has significance for the management of a configuration item (CI)
Answer: A
Explanation:
Reference: https://www.bmc.com/blogs/itil-problem-management/
NEW QUESTION # 493
Identify the missing word in the following sentence.
A service is a means of enabling value co-creation by facilitating outcomes that customers want to achieve, without
the customer having to manage specific [?] and risks.
- A. information
- B. costs
- C. utility
- D. warranty
Answer: B
NEW QUESTION # 494
Which practice has a purpose that includes observing a service to report selected changes of state identified as events?
- A. Information security management
- B. Incident management
- C. Monitoring and event management
- D. Change control
Answer: C
NEW QUESTION # 495
What should be used to set user expectations for request fulfillment times?
- A. The service levels of the supplier
- B. The time that the customer indicates for service delivery
- C. The consumer demand for the service
- D. The time needed to realistically deliver the service
Answer: D
NEW QUESTION # 496
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